Instagram with OAuth Login

Prerequisites #

• Instagram Professional Account: You need either a Business or Creator account to set up Instagram Messaging. If your current account is not of this type, you can switch it to a Professional account in Instagram settings.

Connect Your Instagram Account with JUST TWO STEPS #

Go to the Instagram card in your SeaChat Channels page.

Step 1: Signin to your Instagram Account

Click the Connect button and a Instagram login popup will appear. Grant all the permissions and click Allow.

Step 2: Choose Channel Specific Language

Define the language of voice messages so SeaChat can transcribe them to text, and reply in the same language. This also works on system messages (e.g., after user clicks 🧹New Topic)

🚀 You’re All Set! Once completed, SeaChat will start handling messages via your SeaChat AI agent. You can test it right away by sending a message to your instagram account.

Already Connected Instagram the Old Way? #

If you previously integrated Instagram through our old method, you need to do it in two places:

Step 1: Remove from SeaChat #

• Go to your Instagram Integration page in SeaChat. Find the Instagram Integration card under the Deprecated section.

• Click Remove button on the upper right norner to remove the old integration.
• Then, go to the new Instagram card and follow the updated steps to reconnect.

Step 2: Remove from your Meta app #

• Properly remove the page access from your Meta app
  • Go to your Meta Business app → Instagram → API setup with Instagram login → Generate access tokens → trash can icon → Remove Account

🙋 Need help with the migration?
📧 Contact us at seachat@seasalt.ai.
🌍 We offer multilingual customer service and are happy to assist!