New Features & Releases
07/17/2024
Bugfix
- Fixed filtering for “unread” and “replied” messages in conversations
06/27/2024
Bugfix
- Fixed formatting issues with Canadian numbers.
- Resolved the issue where the count of unread messages was incorrect.
- Corrected the display issue for sending times in bulk messaging campaigns.
- Ensured the last unread message is properly displayed.
- Fixed the problem where the conversation thread would jump back to a specific conversation during loading.
06/20/2024
Bugfix
- Added a “Loading” status effect when setting up mass messaging campaigns to prevent multiple creation clicks.
- Disabled Twilio AMD detection to speed up AI customer service interactions.
- Fixed the issue where workspace icons could not be replaced.
- Fixed errors in contact uploads.
06/13/2024
New Feature
- Added “Members” sorting functionality - Sort by account email, username, permissions, etc.
06/06/2024
New Feature
- Help Desk - Users can chat with the support bot anytime for assistance.
- Contact Support - Users can book support sessions via Hubspot for help.
- WhatsApp Fix - Users can edit phone numbers on the contact page.
05/02/2024
New Feature
- Added WhatsApp Channel: Bind WhatsApp numbers and send WhatsApp messages via SeaX.
03/28/2024
Enhancement
- Enhanced SeaX campaign icon: display whether the campaign is sent instantly or scheduled.
Bugfix
- Fix bugs on widget experience, including adding a test widget button, enabling country code search in the form, adding a scroll bar to the form, and implementing URL checking.
03/14/2024
New Feature
- Added translation to the Plan Description.
Bugfix
- Rectified the disappearance of the “Edit Contact’s add label” button.
- Addressed the issue with the campaign page getting stuck when there are no campaigns.
03/07/2024
New Feature
- Webchat widget: Adding agent icon to popup message
Bugfix
- Fix the 404 error message popup
- Adjusted widget color settings. User reply messages and checkboxes will align with the main color.
02/01/2024
New Feature
- Schedule send to a single contact
01/25/2024
New Feature
- Add support for viewing Scheduled Campaigns