SeaChat Release History

07/25/2024 #

New Features and Improvements #

• Knowledge base limitations: Upload limits are now tailored to specific plans, including restrictions on file size, file count, and token count.
• Improved Plan Downgrade Process: Users receive notifications advising them to remove excess agents, files, and workspace members. This allows for necessary cleanup before the downgrade takes effect.

07/19/2024 #

New Features and Improvements #

• Added support for playing and downloading audio recordings
• Premium Plan Feature: Option to enable Memory is only available for Premium Plan
• Premium Features Tips: New tips for managing multiple premium features, including adding additional members, AI agents, workspaces, memory, and setting up voice agents
• Plain text URLs are now clickable in webchat

07/11/2024 #

New Features and Improvements #

• Create workspace automatically when onboarding new users
• Allow Premium plan to hide Seasalt.ai SeaChat branding message in Agent design styles

07/04/2024 #

New Features and Improvements #

• Agent list page: To make the screen consistent, only display the first row of prompts.
• SeaChat landing page now supports Portuguese, Korean, Russian, Spanish, and Vietnamese.
• Added a new TTS voice for Chinese: Tongtong voice.

Bugfix #

• Fixed AI Agent design style cannot be saved bug.

06/26/2024 #

New Features and Improvements #

• Now users can create workspace in one click
• Label conversations with channel icon
• Improve the UI of Table upload options
• The number of free messages in the free plan has been revised to 100 messages life-time usage

06/13/2024 #

New Features and Improvements #

• Supports LINE card messages and button messages, enriching your conversations.
• Enhanced User Experience: Improved behavior of adding buttons to lists.
• Message Response Support: Supports URL and Markdown formats.

06/06/2024 #

New Features and Improvements #

• Interface Adjustment: Added design styles to AI Agent information, allowing you to better design the dialogue interface.
• New WordPress Integration: You can now deploy your AI Agent on WordPress.
• New MailerLite Integration: You can now sync contact information to MailerLite integration.
• New Integration Pages and Channel Design: Offers new integration options and improved channel designs.

Bugfix #

• Fixed Several Knowledge Base Errors: Including issues with deleting knowledge bases and document error messages.

05/30/2024 #

New Features and Improvements #

• Knowledge Base Files: Now you can directly overwrite files with duplicate names, making it easier to update documents.
• New Refresh Button for Chat Window: You can click the button to refresh the chat window when WebSocket is disconnected.

Bugfix #

• Bug Fixes in Workspace Creation: Errors encountered during workspace creation have been resolved.

05/24/2024 #

New Features and Performance Improvements #

• Database Update: Improved file naming in the database for better visibility of documents.
• Automatic Overwrite: When uploading files with duplicate names, you have the option to overwrite the existing files for updates.
• Optimized Database Switching: Enhanced the fluidity of switching databases.
• Customer Service Access: We have added a customer service portal on the left side of our service interface. If you have any questions, you can contact us anytime. Providing the best experience is our greatest motivation.
• Email Template Modification: For SeaChat emails, we’ve modified the email templates to simplify how you view your emails.

05/18/2024 #

New Features #

• Added mail language settings to make email notifications more readable (now you can receive chat email notifications from seachat@seasalt.ai).
• Introduced RAG (Retrieval-Augmented Generation) with new query modes, retrieval methods, and retrieval counts to enhance data retrieval and AI assistant response accuracy.
• Added automatic clearing of Memory information when a user clears a conversation.

New Features #

• Fixed issues with uploading CSV and Excel files, addressing upload failures and blank screen problems.
• Repaired missing Knowledge Base data and related answers.
• Fixed issues with reply messages containing broken links.
• Corrected strings and updated the use-case library.

05/02/2024 #

New Features #

• Upload Table Optimization: On the upload table page, users can now choose whether to upload each row in a table file as an individual Knowledge Base document or as a single file.
• Added Wix Channel: You can now deploy your Agent on Wix.
• Database Enhancement: Restructured Knowledge Base data for optimized data retrieval and interpretation.
• Interface Optimization for Shopify and Squarespace Channels: Enhanced user interface for more streamlined operations for these integrations.
• Automatically fill out bot description for the Survey use case.
• Fixed Live Agent Transfer Behavior in the Survey use case.

04/19/2024 #

New Features #

• Added Use Case Library Page: Makes it easier for you to create AI Agents efficiently.
• Access to customer email information: You can now quickly copy customer emails directly from the conversation history list.
• Updated WhatsApp/Messenger Setup Token Process: Improve the channel binding experience.
• Introduced “Memory”: Records key information from historical conversations. Paired with the Survey Use Case, it helps you research user needs and characteristics through dialogue.

04/09/2024 #

New Features #

• Added remove button for WhatsApp and Meta Facebook Messenger channels, allowing users to unlink accounts easily.
• Display the end user’s email upon completing the form, enhancing user tracking and engagement.

Bugfix #

• Fixed an error in the process of creating agents, streamlining agent creation.
• Resolved bugs related to editing agents, ensuring smoother modifications and updates.

04/02/2024 #

New Features #

• New portal for creating agents, simplifying the bot creation process.

Bugfix #

• Improved WhatsApp responses to reduce cases of incorrect or garbled replies.
• Enhanced AI Agent responsiveness, addressing issues of stalling or failure to respond.

03/28/2024 #

New Features #

• New Social Media Channels Supported: Added Meta Facebook Messenger and WhatsApp channels, expanding communication platforms for Agents.
• New Website Integration Support: You can use SeaChat on Shopify and Squarespace.
• New Use Cases: Introduced 5 new use cases, making Agent creation more convenient and focused.
• Login Process Optimization: Simplified registration with Google accounts.

Bugfix #

• Support for LINE stickers, enhancing the response experience for customers.
• Added /live_agent transfer feature in WhatsApp and Meta Facebook Messenger.
• Fixed incorrect Live agent status display.
• Corrected the issue where Live Agent sends incorrect messages.

03/14/2024 #

New Features #

Language Model Optimization:

• Upgraded SeaChat Agent model
• Enhanced appointment scheduling prompt improvements.

Bugfix #

• Fixed random language summaries.

03/07/2024 #

New Features #

• Knowledge Base: Now supports Video, Audio, and Spreadsheet files, enabling more comprehensive content sharing and collaboration.

Bugfix #

• Extended support for longer video and audio files, with a maximum duration of 15 minutes.
• Fixed bug in uploading spreadsheets.
• In members setting, payment no longer prompts when adjusting AI Agent assignments.

03/04/2024 #

New Features #

• KnowledgeBase - Spreadsheet Upload: Now you can upload spreadsheets directly to the knowledge base
• KnowledgeBase - Video and Audio Uploads: Enhance your knowledge base with multimedia by uploading video and audio clips.
• You can now download invoice from billing history

02/23/2024 #

New Features #

• Email notifications for live agent requests and new conversations
• Users can switch between AI Agent and live human agent

Bugfix #

• Reduce new workspace creation time significantly

01/24/2024 #

New Feature #

• Preferred Response Language: Now you can set the default response language in the “Agent Information” menu. SeaChat will ensure the quality of your assistant’s responses

Bugfix #

• Webchat Widget Preview: fix color mismatch bug in webchat widget preview