SeaChat Release History

02/23/2024

New Features
  • Email notifications for live agent requests and new conversations
  • Users can switch between AI Agent and live human agent
Bugfix
  • Reduce new workspace creation time significantly

01/24/2024

New Feature
  • Preferred Response Language: Now you can set the default response language in the “Agent Information” menu. SeaChat will ensure the quality of your assistant’s responses
Set up a separate text channel just for live transcriptions from SeaVoice STT.
Bugfix
  • Webchat Widget Preview: fix color mismatch bug in webchat widget preview