SeaX Release History

2/13/2025

New Features and Improvements
  • Integrated SeaChat with WhatsApp Business Platform, enabling synchronization of WhatsApp Business messages to SeaChat.
  • Added AI agent assignment for WhatsApp at the numbers page, with the ability to take over or reactivate conversations from SeaX.
  • Added campaign failed status for WhatsApp campaign cards when campaign delivery fails.

2/6/2025

New Features and Improvements
  • Added contact search functionality to the dial pad.
  • Fixed the timing of success and failure notifications for contact uploads.

1/22/2025

New Features and Improvements
  • Added options to select “Input Device” and “Output Device” in the dial pad.
  • Adjusted the display of “Unverified Numbers” in the WhatsApp Business Platform number list.
  • Updated phone call display icons.

1/16/2025

New Features and Improvements
  • Introduced call logs list displaying call outcomes for inbound and outbound calls.
  • Updated campaign and channel icons for the WhatsApp Business Platform.

1/9/2025

New Features and Improvements
  • Fixed an issue requiring double API calls for Webhook campaigns to trigger.
  • Corrected data reporting errors in campaign cards.
  • Removed the mandatory name field requirement for contact entries.

1/2/2025

New Features and Improvements
  • Added functionality to answer inbound calls and make outbound calls via the dial pad.
  • Fixed inaccuracies in the recipient count displayed on activity cards.
  • Corrected text content on campaign cards.
  • Adjusted reply rate calculations for sent campaigns.
  • Fixed navigation issues in the WhatsApp Business Platform message template steps.