SeaX Release History

6/5/2025 #

New Features and Improvements #

• Adjusted conversation sorting logic to prioritize the latest inbound message.

6/1/2025 #

New Features and Improvements #

• Added WhatsApp support check before workspace import/export.
• Supported importing contact with WhatsApp fields.
• Enabled contact search in dialpad with matched contact names displayed.
• Allowed use of dialpad during active calls for input.
• Updated plan descriptions on the product landing page.
• Enhanced error messages when WhatsApp campaign sending fails.
• Filtered WhatsApp Business template with headers.
• Disabled call recording for outbound calls via dialpad.
• Adjusted WhatsApp template limit to 200.

5/22/2025 #

New Features and Improvements #

• Removed the deprecated Call Analysis tab.
• Fixed issue where outbound calls couldn’t be canceled before being answered.
• Resolved issue where inbound calls did not trigger the dial pad.
• Adjusted height of the template editor.
• Fixed a bug where expired data caused call reception to fail.

5/15/2025 #

New Features and Improvements #

• Added detection for authorized recording devices when launching SeaX.
• Automatically fills in the default device when SeaX starts.
• Automatically sets human agent status to offline when websocket disconnects, and restores it to online upon reconnection.

5/6/2025 #

New Features and Improvements #

• Updated the call logs list.
• Fixed an issue where empty chats were generated when creating new contacts.
• Resolved a memory leak issue.
• Fixed Twilio sub-account verification errors.

4/24/2025 #

New Features and Improvements #

• Optimized performance for bulk message sending.
• Synchronized phone_capability with SeaContact.

4/10/2025 #

New Features and Improvements #

• Fixed issue where WhatsApp message templates could not be retrieved.
• Fixed issue preventing message updates in SeaContact.

4/2/2025 #

New Features and Improvements #

• Updated DNC keywords for Spanish.
• Fixed missing plan title issue in the pricing section.
• Enhanced outbound and inbound calling via dialpad.
• Improved outbound call functionality via AI Agent.

3/27/2025 #

New Features and Improvements #

• Updated “Keywords and Auto-replies” to support WhatsApp messages.
• Fixed an issue with DNC keywords.
• Updated chatbot bubble title.
• Added product chatbot to the landing page.

3/20/2025 #

New Features and Improvements #

• Fixed the application process and procedure for purchasing numbers.

3/13/2025 #

New Features and Improvements #

• Adjusted the display of failed WhatsApp campaigns to show failure reasons for all messages.
• Enabled WhatsApp message template activation.
• Fixed an issue causing errors in the campaign initiation process.

3/04/2025 #

New Features and Improvements #

• MMS now correctly displays images in the conversation window.
• Fixed timestamp errors caused by daylight saving time adjustments.
• Fixed an issue where phone numbers were required to start with a “+”.

2/27/2025 #

New Features and Improvements #

• Displayed MegaSend count in the list.
• Added timestamp logging for label matching.
• Fixed an issue where the contact field no longer checks for case sensitivity.

2/20/2025 #

New Features and Improvements #

• Added MegaSend feature.
• Implemented Do Not Contact label check during MegaSend.
• Fixed an issue where loading the AI agent list took too long.

2/13/2025 #

New Features and Improvements #

• Integrated SeaChat with WhatsApp Business Platform, enabling synchronization of WhatsApp Business messages to SeaChat.
• Added AI agent assignment for WhatsApp at the numbers page, with the ability to take over or reactivate conversations from SeaX.
• Added campaign failed status for WhatsApp campaign cards when campaign delivery fails.

2/6/2025 #

New Features and Improvements #

• Added contact search functionality to the dial pad.
• Fixed the timing of success and failure notifications for contact uploads.

1/22/2025 #

New Features and Improvements #

• Added options to select “Input Device” and “Output Device” in the dial pad.
• Adjusted the display of “Unverified Numbers” in the WhatsApp Business Platform number list.
• Updated phone call display icons.

1/16/2025 #

New Features and Improvements #

• Introduced call logs list displaying call outcomes for inbound and outbound calls.
• Updated campaign and channel icons for the WhatsApp Business Platform.

1/9/2025 #

New Features and Improvements #

• Fixed an issue requiring double API calls for Webhook campaigns to trigger.
• Corrected data reporting errors in campaign cards.
• Removed the mandatory name field requirement for contact entries.

1/2/2025 #

New Features and Improvements #

• Added functionality to answer inbound calls and make outbound calls via the dial pad.
• Fixed inaccuracies in the recipient count displayed on activity cards.
• Corrected text content on campaign cards.
• Adjusted reply rate calculations for sent campaigns.
• Fixed navigation issues in the WhatsApp Business Platform message template steps.